Terms of service

ordering

All of our products are made to order. To secure your confirmed order, we require full payment prior to pick-up or delivery.

food & produce

Please be aware that all boards are a mix of high quality cheeses, charcuterie, gourmet crisps, nuts, fresh fruit and vegetables, olives, and other accoutrements. This is subject to availability and what is currently in season.

While we make every effort to accommodate all dietary requirements, this may not always be possible. Pricing may also vary.

It is your responsibility to inform us of any food allergies or intolerances well in advance. Our products are not prepared in an allergen-free environment as there is a risk of cross-contamination. Anyone with a food allergy should refrain from consuming our products.

Our staff has met all current food hygiene and handling requirements.  All food should be consumed within 1 hour of delivery if left unrefrigerated. After this time, Graze LA will not be accountable for the freshness of the food.

cancellations & surcharges

Surcharges may apply on public holidays and outside of business hours. For cancellations, we require a 3 days notice for a full refund. All serving equipment and props are for hire only and must be returned within 48 hours or the refundable deposit will be forfeited.

limitation of liability

The limitations on liability set out below will not apply to any claim which is the consequence of fraud, dishonesty, willful concealment, willful misrepresentation or gross negligence by or on behalf of Graze LA. Graze LA will under no circumstances whatsoever be liable to you in contract, tort (including negligence), breach of statutory duty, or otherwise, for any special, indirect or consequential losses arising out of this Agreement. To the extent permitted by law, you acknowledge that Graze LA’s maximum aggregate liability to you, whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to the aggregate value of the invoice issued to the customer by Graze LA under this Agreement.

terms are subject to change

Terms are subject to change without notice.